Shipping policy
Shipping Information
Thank you for shopping with Drifter Tyres. We are committed to delivering your order as quickly and efficiently as possible.
We currently ship to customers in the following countries:
- 🇺🇸 United States
- 🇨🇦 Canada
- 🇩🇪 Germany
- 🇬🇧 United Kingdom
- 🇦🇺 Australia
Order Processing
- Orders are processed within 1–3 business days.
- Orders are processed Monday through Friday, excluding weekends and public holidays.
- Once your order has been dispatched, you will receive a confirmation email containing your tracking information.
Estimated Delivery Times
| Country | Estimated Delivery Time |
|---|---|
| 🇺🇸 United States | 5–10 Business Days |
| 🇨🇦 Canada | 6–12 Business Days |
| 🇩🇪 Germany | 5–10 Business Days |
| 🇬🇧 United Kingdom | 4–8 Business Days |
| 🇦🇺 Australia | 6–12 Business Days |
Please note that these delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, holidays, or other circumstances beyond our control.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
Tracking information may take 24–48 hours to become available after your order has been dispatched.
Shipping Delays
While we strive to meet our estimated delivery times, unexpected delays can occasionally occur. We appreciate your patience and understanding should this happen.
Incorrect Shipping Information
Please ensure that your shipping address is correct before placing your order.
Drifter Tyres is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided during checkout.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your local government.
These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible.
Please include:
- Your order number
- A description of the issue
- Photos of any damaged items or packaging (if applicable)
We'll work with the shipping carrier to resolve the issue as quickly as possible.
Need Assistance?
If you have any questions regarding your order or our shipping policy, we're happy to help.
Email: support@driftertyres.com
We aim to respond to all inquiries within 24–48 business hours.